Shipping policy
SHIPPING
Processing Items
*NOT APPLICABLE TO PREORDER ITEMS OR REGULAR SHIRT OF THE MONTH SHIPMENTS
- Each preorder item/store is subject to its own timeline terms which are available on the product/collection page.
- Information on the Shirt of the Month shipping schedule can be found here.
We will ship your RETAIL order within 5 business days. Keep in mind we are not open on weekends, and we observe all major US holidays.
Shipping Notification
You will receive a shipping notification- separate from your order confirmation email- with tracking once your order ships. If 5 days or more have elapsed since you received your order confirmation and you have yet to receive a shipping notification, first check your spam folder. If you don't find it there, please send an email with your order number/date to team@oklahomashirtcompany.com.
ETA
Shipping times vary depending on the destination location, but all orders delivering to the US are provided with tracking information. Use the provided tracking information to monitor your order's progress.
Tracking
If you receive a shipping notification with tracking but your tracking doesn't move for 5 days or more, please send an email with your order number/date to team@oklahomashirtcompany.com.
Liability for Delivery
Once an order enters carrier custody, we have no agency or liability thereof. If tracking indicates that your order entered carrier custody, we encourage you to reach out directly to the carrier to locate your package.